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OHQ's documents are sufficient proof of a charge that is payable unless they are revealed to be incorrect. Client will utilize its practical endeavours to notify OHQ of any type of invoice conflict within fourteen (14) days of invoice of an invoice, following the process outlined in Section 15. If Customer disputes a billing, the billing has to proceed to be paid on schedule nonetheless OHQ will certainly credit or reimburse Consumer if it is later on reasonably established by OHQ or pursuant to the conflict resolution procedure detailed in Section 15 that the invoice was wrong and the Consumer is entitled to a credit score or reimbursement.

Such alterations might consist of, without constraint, adjustments for the Membership Fees or Use Costs for OHQ Paid Solutions, changes to the use allowances included in the Rates Strategies, and discontinuation of Prices Strategies. (a) Each such revision will certainly take result after reasonable development composed notice is offered to Client (for instance, by being uploaded to the OHQ Web Site), except that any such alteration that affects a Selected Paid Solution will relate to Consumer starting at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ provides notice of such modification to Client based on Section 16.8.

If Client does not end its use any damaged Selected Paid Service before the effective date of such revision, Consumer will certainly be deemed to have actually concurred to such alteration with respect to such Selected Paid Service. (b) If a Prices Plan picked by Consumer is discontinued, OHQ will certainly provide Client with practical development notification of no less than thirty (30) days and Consumer will be given the choice of picking a brand-new Rates Strategy from then-current rates strategies supplied by OHQ.

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For avoidance of doubt, this paragraph does not put on modifications to the Cost List, which are attended to in Area 7 (Virtual Receptionist).1. Consumer represents that all details provided by Customer and its callers to OHQ (consisting of, without constraint, all call information and info concerning Consumer's Credit scores Card) is precise, up-to-date and complete at the time it is provided to OHQ

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Consumer should in all times adhere to all laws, policies, requirements and codes appropriate in link with its usage of OHQ Offerings and the Client's supply of its item and solutions to its customers. Consumer will not use any OHQ Offerings to participate in, or to urge or assist others to participate in, any prohibited or deceptive tasks.

If a brand-new Paid Solution Term begins earlier than three (3) days after such email is sent, Client will certainly incur the appropriate Membership Fee for the brand-new Paid Solution Term (the ""). The reliable date of such discontinuation will be either (i) the Requested Discontinuation Day, or must Client not mention an Asked for Termination Date, (ii) the last day of the Last Paid Solution Term.

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Where Client ends pursuant to this Section 10.1(b): (i). The Subscription Charges that have actually been pre-paid will certainly be kept and the OHQ Offerings offered to Client till the last day of the Final Paid Service Term (subject to reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Use Credit score will certainly be maintained by OHQ for future use by Consumer if Consumer chooses to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Complying with termination of any type of OHQ Service, OHQ will certainly not be accountable in any method for answering phone calls, taking or providing messages, or doing any type of other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ might end Consumer's Account and Client's accessibility to the Account.

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(e) Following termination of any type of OHQ Services, OHQ will have no commitment to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to restore or otherwise recommence a terminated OHQ Solutions, OHQ might require that Customer pay a reinstatement cost of $30 (to cover OHQ's practical costs in refining the reinstatement) Info gathered by OHQ from Customer and its callers might be used, divulged and shared by OHQ in conformity with OHQ's personal privacy policy as readily available on the OHQ Web Site ("") and as may be amended every now and then.

The Controller hereby assigns the Cpu relative to handling tasks undertaken in the program of the arrangement of assistant services. OHQ and Client acknowledge and concur that the Cpu is subject to the complying with obligations: The Processor will follow the pertinent Information Defense Rules and have to: (a) only act upon the composed guidelines of the Controller and make sure those acting under their authority do the very same; (b) guarantee that people processing the information go through an obligation of self-confidence; (c) use its best efforts to secure and secure all personal data from unauthorised or unlawful handling, consisting of (but not limited to) unexpected loss, destruction or damages; (d) make certain that all handling fulfills the demands of the GDPR and related Data Protection Regulation; (e) ensure that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior consent of the Controller; inform the Controller of any kind of desired modifications worrying Sub-Processors; they apply a composed agreement consisting of the very same data defense obligations as set out in these Terms; comprehend that any kind of failing for the Sub-processor to conform with the Information Security Laws, the Processor continues to be fully responsible to the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in offering subject gain access to and permitting data based on exercise their civil liberties under the Information Defense Laws.

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The Controller shall lug out adequate and proper onboarding and due persistance look for all Cpus, with a complete analysis of the necessary Information Security Regulation needs. The Controller shall validate that the Cpu has ample and documented processes for data violations, information retention and information transfers in place. The Controller will acquire evidence from the Cpu regarding the: (a) confirmation and reliability of the employees utilized by the Cpu; (b) any type of certificates, accreditations and plans as referred to in the onboarding process; (c) technical and operational procedures made use of in guarding the Personal Information; and (d) procedures in position for allowing data subjects to exercise their civil liberties, including (however not limited to), subject gain access to demands, erasure & correction procedures and constraint of handling actions.