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OHQ's documents are adequate proof of a charge that is payable unless they are revealed to be inaccurate. Customer will use its practical endeavours to alert OHQ of any kind of billing conflict within fourteen (14) days of receipt of an invoice, complying with the process detailed in Section 15. If Consumer conflicts an invoice, the invoice has to remain to be paid on time however OHQ will certainly credit or refund Consumer if it is later sensibly identified by OHQ or pursuant to the dispute resolution procedure laid out in Area 15 that the billing was incorrect and the Client is qualified to a credit rating or reimbursement.

Such alterations might consist of, without limitation, changes for the Registration Costs or Usage Fees for OHQ Paid Services, changes to the use allowances consisted of in the Rates Strategies, and discontinuation of Prices Strategies. (a) Each such alteration will certainly work after sensible breakthrough written notice is given to Customer (for instance, by being posted to the OHQ Internet Site), other than that any such revision that impacts a Selected Paid Solution will put on Customer starting at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ offers notice of such alteration to Customer in accordance with Area 16.8.

If Client does not terminate its usage of any type of affected Selected Paid Service before the reliable day of such revision, Consumer will certainly be regarded to have actually consented to such revision relative to such Selected Paid Service. (b) If a Prices Plan picked by Client is ceased, OHQ will certainly offer Client with reasonable breakthrough notification of no less than thirty (30) days and Client will certainly be provided the alternative of picking a brand-new Pricing Strategy from then-current pricing plans supplied by OHQ.

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For avoidance of doubt, this paragraph does not apply to adjustments to the Catalog, which are resolved in Area 7 (ai phone receptionist).1. Consumer stands for that all information supplied by Customer and its customers to OHQ (consisting of, without limitation, all get in touch with info and details relating to Consumer's Debt Card) is accurate, updated and full at the time it is provided to OHQ

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Customer needs to in all times comply with all regulations, policies, standards and codes relevant in link with its usage of OHQ Offerings and the Customer's supply of its product and solutions to its callers. Customer will not utilize any kind of OHQ Offerings to participate in, or to urge or aid others to engage in, any kind of prohibited or illegal activities.

If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Client will certainly incur the appropriate Registration Charge for the brand-new Paid Solution Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Asked For Termination Date, or needs to Consumer not mention a Requested Discontinuation Date, (ii) the last day of the Final Paid Solution Term.

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Where Client ends according to this Section 10.1(b): (i). The Membership Costs that have been pre-paid will certainly be maintained and the OHQ Offerings available to Consumer till the last day of the Final Paid Solution Term (subject to reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Use Credit will be retained by OHQ for future usage by Client if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Adhering to termination of any type of OHQ Solution, OHQ will not be accountable at all for answering telephone calls, taking or providing messages, or performing any various other activities in link with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might end Consumer's Account and Client's accessibility to the Account.

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(e) Following termination of any kind of OHQ Providers, OHQ will have no commitment to renew or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to restore or otherwise recommence a terminated OHQ Solutions, OHQ may require that Client pay a reinstatement cost of $30 (to cover OHQ's reasonable prices in refining the reinstatement) Info gathered by OHQ from Client and its callers may be utilized, divulged and shared by OHQ in conformity with OHQ's personal privacy policy as offered on the OHQ Web Site ("") and as might be amended every so often.

The Controller thus designates the Cpu with respect to handling activities carried out throughout the stipulation of receptionist solutions. OHQ and Client acknowledge and concur that the Cpu undergoes the adhering to commitments: The Cpu shall follow the appropriate Data Defense Rules and need to: (a) only act on the written guidelines of the Controller and make sure those acting under their authority do the exact same; (b) make sure that individuals processing the information go through a task of confidence; (c) utilize its finest endeavours to protect and shield all personal data from unsanctioned or illegal handling, including (but not restricted to) unintentional loss, damage or damages; (d) ensure that all processing meets the needs of the GDPR and associated Data Defense Legislation; (e) make certain that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous consent of the Controller; educate the Controller of any designated modifications concerning Sub-Processors; they carry out a created agreement containing the exact same data protection responsibilities as established out in these Terms; comprehend that any type of failure for the Sub-processor to adhere to the Information Protection Laws, the Cpu remains completely liable to the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in providing subject accessibility and allowing data subjects to exercise their legal rights under the Data Protection Laws.

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The Controller will perform appropriate and proper onboarding and due diligence look for all Cpus, with a full analysis of the obligatory Information Protection Law demands. The Controller will verify that the Cpu has appropriate and documented procedures for data breaches, data retention and information transfers in location. The Controller shall obtain evidence from the Processor as to the: (a) confirmation and integrity of the staff members made use of by the Cpu; (b) any kind of certificates, accreditations and policies as described in the onboarding process; (c) technical and functional actions made use of in protecting the Personal Information; and (d) procedures in position for permitting information based on exercise their civil liberties, consisting of (yet not restricted to), subject gain access to requests, erasure & rectification procedures and limitation of handling steps.